ticketing

Ticket

Changed on Dec 12, 2025

Returns a ticket

get/v2/ticketing/ticket/{ticketId}

Request

Base URL
https://app.ninjarmm.com (the document declares no server; this is the origin it was published from)
Auth
- HTTP bearer
- or API key in cookie sessionKey
TypeScript
https://skmtc.dev/ninjarmm/apis/ninjaone-public-api-2-0/docs/v2/ticketing/ticket/:ticketId/get.ts
A function with typed inputs. Its response is checked against the schema.

Path parameters

ticketIdinteger required

Response

default response

idinteger

versioninteger

nodeIdinteger

clientIdinteger

locationIdinteger

assignedAppUserIdinteger

requesterUidstring uuid

subjectstring

type'PROBLEM' | 'QUESTION' | 'INCIDENT' | 'TASK' | 'CHANGE_REQUEST' | 'SERVICE_REQUEST' | 'PROJECT' | 'APPOINTMENT' | 'MISCELLANEOUS'

priority'NONE' | 'LOW' | 'MEDIUM' | 'HIGH'

severity'NONE' | 'MINOR' | 'MODERATE' | 'MAJOR' | 'CRITICAL'

ticketFormIdinteger

source'TECHNICIAN' | 'EMAIL' | 'WEB_FORM' | 'HELP_REQUEST' | 'END_USER' | 'CONDITION' | 'SCHEDULED_SCRIPT' | 'ACTIVITY'

tagsstring[]

createTimenumber double

deletedboolean

additionalAssignedTechnicianIdsinteger[]

followupTimenumber double

Changes

Dec 12, 20257c00bdd989ee Revision changes
- warning
  added the new APPOINTMENT enum value to the response property for the response status
- warning
  added the new CHANGE_REQUEST enum value to the response property for the response status
- warning
  added the new MISCELLANEOUS enum value to the response property for the response status
- warning
  added the new PROJECT enum value to the response property for the response status
- warning
  added the new SERVICE_REQUEST enum value to the response property for the response status
- info
  added the optional property to the response with the status
- info
  added the optional property to the response with the status
Mar 4, 20248811c70de9a8 Revision changes
- info
  endpoint added

Operation history