INinsightly
Tickets

Gets a list of Tickets

Simple object graphs (excluding LINKS, etc.) are returned if "brief=true" is used in the query string.

get/Ticket

Request

  • Base URL
    https://api.insightly.com/v3.1
  • Auth
    none declared. Required headers: Authorization

Query parameters

briefboolean

Optional, true if response should only contain top level properties of the record.

skipinteger

Optional, number of records to skip.

topinteger

Optional, maximum number of records to return in the response.

count_totalboolean

Optional,true if total number of records should be returned in the response headers.

Headers

Authorizationstring required

Authorization

Response

Request succeeded.

TICKET_IDinteger
ORGANISATION_IDinteger
TICKET_TYPEstring string
SUBJECTstring string required
TICKET_STATUSstring string required
PRIORITYstring string
TO_EMAIL_ADDRESSstring string
CONTACT_IDinteger required
CREATED_USER_IDinteger
OWNER_USER_IDinteger
DATE_CREATED_UTCstring date-time
DATE_UPDATED_UTCstring date-time
TICKET_NUMBERstring string
SOURCEstring string
DATE_SOLVED_UTCstring date-time
DATE_CLOSED_UTCstring date-time
BRAND_IDinteger
TicketCommentBodyHtmlstring string

Changes

No recorded changes to this operation across all 1 revision of this API.