Agent Activity

Sent Text Message

v1 equivalent: none. v2 only.

Sent when an Augment agent sends a text message on one of your loads.

This event records that the message was sent, not that it reached the handset. The envelope's occurredAt is when Augment sent it.

post/SENT_EXTERNAL_TEXT_MESSAGE

Request

Base URL
https://apidocs.goaugment.com (the document declares no server; this is the origin it was published from)
Auth
none declared
TypeScript
https://skmtc.dev/goaugment/apis/webhooks/docs/SENT_EXTERNAL_TEXT_MESSAGE/post.ts
A function with typed inputs. Its response is checked against the schema.

Request body

idstring required

Unique event identifier (ULID)

The Augment workflow that produced this event, or null when no single workflow can be attributed. New values may be added over time, so treat this as an open set rather than a fixed list.

occurredAtstring date-time required

When the underlying activity occurred (ISO 8601)

loadNumberstring nullable required

Your load reference number

customerLoadInternalIdstring nullable required

Your internal load ID, if provided during load creation

eventType'SENT_EXTERNAL_TEXT_MESSAGE' required

Event name for a text message sent by an Augment agent.

Example request

{
  "data": {
    "message": "Hi Jane, checking in on LOAD-456 — any update on ETA?",
    "contact": {
      "name": "Jane Dispatcher",
      "externalId": "CONTACT-123",
      "email": "dispatch@carrier.com",
      "phone": "+15551234567",
      "phoneExtension": "204",
      "role": "DISPATCHER"
    }
  }
}

Response

Event acknowledged

Changes

No recorded changes to this operation across all 1 revision of this API.