IT Service Management

Lie un article KB à un ticket (résolution self-service).

Lie un article KB à un ticket (résolution self-service).

Body : `{"article_id": "<uuid>"}`. Incrémente
`kb_articles.related_tickets_count` côté article.

Permissions requises : it:write

post/api/v1/it/tickets/{ticket_id}/link-kb

Request

  • Base URL: https://erp.eyeot.fr/api/v1
  • URL: https://erp.eyeot.fr/api/v1/api/v1/it/tickets/{ticket_id}/link-kb
  • Auth: one of:
    • HTTP bearer
    • HTTP bearer

Response

Succès — payload {data, meta} (cf. API-GUIDE §3.1)

Changes

No recorded changes to this operation across all 1 revision of this API.