IT Service Management

it.create_routing_rule

Permissions requises : it:write

post/api/v1/it/routing-rules

Request

  • Base URL: https://erp.eyeot.fr/api/v1
  • URL: https://erp.eyeot.fr/api/v1/api/v1/it/routing-rules
  • Auth: one of:
    • HTTP bearer
    • HTTP bearer

Request body

assign_enabledboolean
assign_strategy'round_robin' | 'least_loaded' | 'specific'
assignee_idsstring[]
escalate_at_percentinteger nullable
escalate_bump_priorityboolean
escalate_enabledboolean
escalate_to_idsstring[]
is_activeboolean
match_category_idstring uuid nullable
match_priority'CRITIQUE' | 'HAUTE' | 'MOYENNE' | 'BASSE' | 'null' nullable
match_site_idstring uuid nullable
match_type'INCIDENT' | 'DEMANDE' | 'null' nullable
namestring required
priority_orderinteger

Response

Succès — payload {data, meta} (cf. API-GUIDE §3.1)

Changes

No recorded changes to this operation across all 1 revision of this API.