IT Service Management

Create an SLA policy.

Permissions requises : it:write

post/api/v1/it/sla-policies

Request

  • Base URL: https://erp.eyeot.fr/api/v1
  • URL: https://erp.eyeot.fr/api/v1/api/v1/it/sla-policies
  • Auth: one of:
    • HTTP bearer
    • HTTP bearer

Request body

business_hours_onlyboolean
is_defaultboolean
namestring required
priority'CRITIQUE' | 'HAUTE' | 'MOYENNE' | 'BASSE' required
resolution_time_minutesinteger required
response_time_minutesinteger required

Response

Succès — payload {data, meta} (cf. API-GUIDE §3.1)

Changes

No recorded changes to this operation across all 1 revision of this API.