Tickets

Create a ticket comment

Creates a plain-text comment authored by the API key creator.

post/v1/tickets/{ticket_id}/comments

Request

  • Base URL: https://api.entergram.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.entergram.com/v1/tickets/{ticket_id}/comments
  • Auth: API key in header X-API-Key

Path parameters

ticket_idstring required

Ticket identifier.

Example:ticket_demo_123

Request body

bodystring required

Markdown-free plain text comment body.

Example request

{
  "body": "Sent a follow-up message and waiting for confirmation."
}

Response

Created

Example response

{
  "data": {
    "author": {
      "displayName": "Alex Example",
      "email": "alex@example.test",
      "id": "user_demo_123"
    },
    "body": "Sent a follow-up message and waiting for confirmation.",
    "id": "ticket_comment_demo_123",
    "ticketId": "ticket_demo_123"
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.