Support Requests

Create a request

Creates a new support request

post/support/v1/tickets

Request

  • Base URL
    https://api.doit.com
  • URL
    https://api.doit.com/support/v1/tickets
  • Auth
    • API key in header Authorization
    • or API key in header X-Tenant-Id and API key in header Authorization

Request body

Response

Created - New support request created.

createdinteger

Ticket creation time.

idinteger

Ticket ID.

platform'doit' | 'google_cloud_platform' | 'amazon_web_services' | 'microsoft_azure'

Ticket platform.

productstring

Ticket product.

requesterstring

Email address of the requester.

severity'low' | 'normal' | 'high' | 'urgent'

Severity of the ticket.

statusstring

Ticket status.

subjectstring

Ticket subject.

urlUIstring

URL to access the ticket in DoiT console.

Changes

No recorded changes to this operation across all 1 revision of this API.