support

Open a support ticket

Opens a support ticket (human or agent — one channel). Send a Bearer JWT or an sk_ API key; NO scope is required. The body becomes the first message. Up to 5 open tickets per account (1 for suspended accounts). Poll GET /api/tickets/{id} for the reply (support answers within 1 business day — check in minutes, not seconds). For API questions, the docs/llms.txt usually answer instantly.

post/api/tickets

Request

  • Base URL: https://api.depixapp.com
  • URL: https://api.depixapp.com/api/tickets
  • Auth: none required

Request body

subjectstring required

Short subject (4–120 chars).

bodystring required

Message body (1–4000 chars).

category'bug' | 'question' | 'account' | 'payment' | 'other'

Optional category (defaults to 'other'). Does not route anything today; used for triage.

Response

Ticket created.

Changes

No recorded changes to this operation across all 1 revision of this API.