Create a credit card refund

Changed on Oct 19, 2026

Creates a credit card refund linked to one or more existing credit transactions, such as credit memos or overpayments. You must supply at least one entry in refundAppliedToTransactions, and the refund amount cannot exceed the available balance on the linked credits.

post/quickbooks-desktop/credit-card-refunds

Request

Base URL
https://api.conductor.is/v1
Auth
HTTP bearer
TypeScript
https://skmtc.dev/conductor-is/apis/conductor-api/docs/quickbooks-desktop/credit-card-refunds/post.ts
A function with typed inputs. Its response is checked against the schema.

Headers

Conductor-End-User-Idstring required

The ID of the End-User to receive this request.

Example:end_usr_1234567abcdefg

Request body

customerIdstring required

The customer or customer-job associated with this credit card refund.

refundFromAccountIdstring

The account providing funds for this credit card refund. This is typically the Undeposited Funds account used to hold customer payments. If omitted, QuickBooks Desktop uses the default Undeposited Funds account configured in the company file.

receivablesAccountIdstring

The Accounts-Receivable (A/R) account to which this credit card refund is assigned, used to track the amount owed. If omitted, QuickBooks Desktop uses the default A/R account configured in the company file.

IMPORTANT: If this credit card refund is linked to other transactions, this A/R account must match the receivablesAccount used in all linked transactions. For example, when refunding a credit card payment, the A/R account must match the one used in each linked credit transaction being refunded.

transactionDatestring date required

The date of this credit card refund, in ISO 8601 format (YYYY-MM-DD).

refNumberstring

The case-sensitive user-defined reference number for this credit card refund, which can be used to identify the transaction in QuickBooks. This value is not required to be unique and can be arbitrarily changed by the QuickBooks user. When left blank in this create request, this field will be left blank in QuickBooks (i.e., it does not auto-increment).

Maximum length: 11 characters.

paymentMethodIdstring

The credit card refund's payment method (e.g., cash, check, credit card).

NOTE: If this credit card refund contains credit card transaction data supplied from QuickBooks Merchant Services (QBMS) transaction responses, you must specify a credit card payment method (e.g., "Visa", "MasterCard", etc.).

memostring

A memo or note for this credit card refund.

Maximum length: 4095 characters.

exchangeRatenumber

The market exchange rate between this credit card refund's currency and the home currency in QuickBooks at the time of this transaction. Represented as a decimal value (e.g., 1.2345 for 1 EUR = 1.2345 USD if USD is the home currency).

externalIdstring uuid

A globally unique identifier (GUID) you, the developer, can provide for tracking this object in your external system. This field is immutable and can only be set during object creation.

IMPORTANT: This field must be formatted as a valid GUID; otherwise, QuickBooks will return an error.

Example request

{
  "customerId": "80000001-1234567890",
  "refundFromAccountId": "80000001-1234567890",
  "receivablesAccountId": "80000001-1234567890",
  "transactionDate": "2024-10-01",
  "refNumber": "REFUND-1234",
  "address": {
    "line1": "Conductor Labs Inc.",
    "line2": "540 Market St.",
    "line3": "Suite 100",
    "city": "San Francisco",
    "state": "CA",
    "postalCode": "94110",
    "country": "United States",
    "note": "Conductor HQ"
  },
  "paymentMethodId": "80000001-1234567890",
  "memo": "Refund to customer for duplicate credit card charge",
  "creditCardTransaction": {
    "request": {
      "number": "xxxxxxxxxxxx1234",
      "expirationMonth": 12,
      "expirationYear": 2024,
      "name": "John Doe",
      "address": "1234 Main St, Anytown, USA, 12345",
      "postalCode": "12345",
      "commercialCardCode": "corporate",
      "transactionMode": "card_not_present",
      "transactionType": "charge"
    },
    "response": {
      "statusMessage": "Success",
      "creditCardTransactionId": "1234567890",
      "merchantAccountNumber": "1234567890",
      "authorizationCode": "1234567890",
      "avsStreetStatus": "pass",
      "avsZipStatus": "pass",
      "cardSecurityCodeMatch": "pass",
      "reconBatchId": "1234567890",
      "paymentGroupingCode": 2,
      "paymentStatus": "completed",
      "transactionAuthorizedAt": "2024-01-01T12:34:56Z",
      "transactionAuthorizationStamp": 2,
      "clientTransactionId": "1234567890"
    }
  },
  "exchangeRate": 1.2345,
  "externalId": "12345678-abcd-1234-abcd-1234567890ab",
  "refundAppliedToTransactions": [
    {
      "transactionId": "123ABC-1234567890",
      "refundAmount": "15.00"
    }
  ]
}

Response

Returns the newly created credit card refund.

idstring required

The unique identifier assigned by QuickBooks to this credit card refund. This ID is unique across all transaction types.

objectType'qbd_credit_card_refund' required

The type of object. This value is always "qbd_credit_card_refund".

createdAtstring required

The date and time when this credit card refund was created, in ISO 8601 format (YYYY-MM-DDThh:mm:ss±hh:mm), which QuickBooks Desktop interprets in the local timezone of the end-user's computer.

updatedAtstring required

The date and time when this credit card refund was last updated, in ISO 8601 format (YYYY-MM-DDThh:mm:ss±hh:mm), which QuickBooks Desktop interprets in the local timezone of the end-user's computer.

revisionNumberstring required

The current QuickBooks-assigned revision number of this credit card refund object, which changes each time the object is modified. When updating this object, you must provide the most recent revisionNumber to ensure you're working with the latest data; otherwise, the update will return an error.

transactionDatestring date required

The date of this credit card refund, in ISO 8601 format (YYYY-MM-DD).

refNumberstring nullable required

totalAmountstring required

The total monetary amount of this credit card refund, represented as a decimal string.

exchangeRatenumber nullable required

totalAmountInHomeCurrencystring nullable required

The total monetary amount of this credit card refund converted to the home currency of the QuickBooks company file. Represented as a decimal string.

memostring nullable required

A memo or note for this credit card refund.

externalIdstring nullable required

A globally unique identifier (GUID) you, the developer, can provide for tracking this object in your external system. This field is immutable and can only be set during object creation.

Example response

{
  "id": "123ABC-1234567890",
  "objectType": "qbd_credit_card_refund",
  "createdAt": "2025-01-01T12:34:56+00:00",
  "updatedAt": "2025-02-01T12:34:56+00:00",
  "revisionNumber": "1721172183",
  "customer": {
    "id": "80000001-1234567890",
    "fullName": "Acme Corporation"
  },
  "refundFromAccount": {
    "id": "80000001-1234567890",
    "fullName": "Undeposited Funds"
  },
  "receivablesAccount": {
    "id": "80000001-1234567890",
    "fullName": "Accounts-Receivable"
  },
  "transactionDate": "2024-10-01",
  "refNumber": "REFUND-1234",
  "totalAmount": "1000.00",
  "currency": {
    "id": "80000001-1234567890",
    "fullName": "USD"
  },
  "exchangeRate": 1.2345,
  "totalAmountInHomeCurrency": "1234.56",
  "address": {
    "line1": "Conductor Labs Inc.",
    "line2": "540 Market St.",
    "line3": "Suite 100",
    "city": "San Francisco",
    "state": "CA",
    "postalCode": "94110",
    "country": "United States",
    "note": "Conductor HQ"
  },
  "paymentMethod": {
    "id": "80000001-1234567890",
    "fullName": "Credit Card"
  },
  "memo": "Refund to customer for duplicate credit card charge",
  "creditCardTransaction": {
    "request": {
      "number": "xxxxxxxxxxxx1234",
      "expirationMonth": 12,
      "expirationYear": 2024,
      "name": "John Doe",
      "address": "1234 Main St, Anytown, USA, 12345",
      "postalCode": "12345",
      "commercialCardCode": "corporate",
      "transactionMode": "card_not_present",
      "transactionType": "charge"
    },
    "response": {
      "statusMessage": "Success",
      "creditCardTransactionId": "1234567890",
      "merchantAccountNumber": "1234567890",
      "authorizationCode": "1234567890",
      "avsStreetStatus": "pass",
      "avsZipStatus": "pass",
      "cardSecurityCodeMatch": "pass",
      "reconBatchId": "1234567890",
      "paymentGroupingCode": 2,
      "paymentStatus": "completed",
      "transactionAuthorizedAt": "2024-01-01T12:34:56Z",
      "transactionAuthorizationStamp": 2,
      "clientTransactionId": "1234567890"
    }
  },
  "externalId": "12345678-abcd-1234-abcd-1234567890ab",
  "refundAppliedToTransactions": [
    {
      "transactionId": "123ABC-1234567890",
      "transactionType": "invoice",
      "transactionDate": "2024-10-01",
      "refNumber": "CREDIT-1234",
      "creditRemaining": "25.11",
      "refundAmount": "15.00",
      "creditRemainingInHomeCurrency": "25.11",
      "refundAmountInHomeCurrency": "15.00"
    }
  ],
  "customFields": [
    {
      "ownerId": "0",
      "name": "Customer Rating",
      "type": "string_1024_type",
      "value": "Premium"
    }
  ]
}

Changes

Oct 19, 20261396ed78f0e1 Revision changes
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  the // request property's maxLength was set to 41
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Aug 21, 20268ee3502091a4 Revision changes
- warning
  added the new transfer_inventory enum value to the // response property for the response status

Operation history (8 revisions)