Get calls duration distribution

Search query: matches customer name, phone number, or disposition

Filter calls by customer ID for exact customer call history

Optional array of campaign IDs to filter calls by specific campaigns (comma-separated string)

Optional array of agent user IDs to filter calls by specific softphone agents (comma-separated string)

Duration filter operator (less than or equal, greater than or equal)

Duration value in seconds to filter by

Filter by call direction

Filter by call type: Voice AI or Softphone

Start date-time for call range filtering. ISO 8601 timestamp

End date-time for call range filtering. ISO 8601 timestamp

Array of disposition names to exclude from results (comma-separated string)

Array of disposition names to limit results to (comma-separated string). Combines with excludeDispositions when both are sent.

Array of source ids to exclude from results (comma-separated string)

When true, test calls are included in results. Default behavior is to exclude test calls.

Filter for connected calls only using disposition outcome types, with a legacy name fallback. Default behavior is to include all calls.

Deprecated compatibility parameter. Error dispositions are always excluded, regardless of this value.