Data Extract
Get Helpdesk Ticket Overview
Get Helpdesk data. Results are paginated.
get/v1/data_extract/ticket_overview
Request
- Base URLhttps://api.capacity.com (the document declares no server; this is the origin it was published from)
- Auth
- API key in header x-capacity-id
- or HTTP bearer
Query parameters
pageinteger
Result page number
limitinteger
Number of results per page
start_datetimestring required
Start datetime of when tickets were created in UTC (Format: YYYY-MM-DD HH:MM:SS)
end_datetimestring required
End datetime of when tickets were created in UTC(Format: YYYY-MM-DD HH:MM:SS)
user_typestring
Repeated parameters. The type of users who created the ticket.
Response
A custom data array of Ticket Overview objects
Changes
No recorded changes to this operation across all 1 revision of this API.