CAcapacity
Data Extract

Get Ticket Correspondence Log

Return one row per ticket correspondence interaction, including ticket metadata and reply details. Results are paginated and ordered by ticket_created_at_utc DESC.

get/v1/data_extract/ticket_correspondence_log

Request

  • Base URL
    https://api.capacity.com (the document declares no server; this is the origin it was published from)
  • Auth
    • API key in header x-capacity-id
    • or HTTP bearer

Query parameters

pageinteger

Result page number

limitinteger

Number of results per page

start_datetimestring required

Start datetime of when tickets were created in UTC (Format: YYYY-MM-DD HH:MM:SS)

end_datetimestring required

End datetime of when tickets were created in UTC (Format: YYYY-MM-DD HH:MM:SS). Must be greater than or equal to start_datetime.

project_namestring

Repeated parameter. Project name associated with the ticket.

ticket_statusstring

Repeated parameter. Status assigned to the ticket.

ticket_typestring

Repeated parameter. Type assigned to the ticket.

assigned_user_emailstring

Email of the user assigned to the ticket.

ticket_reporter_emailstring

Email of the user who reported the ticket.

Response

A custom data array of Ticket Correspondence Log objects

bodyobject

Json body data in the request

limitinteger

Number of results returned

pageinteger

Page of results returned

parametersobject

Query parameters in the request

Changes

No recorded changes to this operation across all 1 revision of this API.