Skill Based Routing
Set Ticket Attribute Values
Adds the specified attributes if no attributes exists, or replaces all existing attributes with the specified attributes.
Invalid or deleted attributes are ignored.
Allowed For
- Admins
post/api/v2/routing/tickets/{ticket_id}/instance_values
Request
- Base URLhttps://example.zendesk.com
- AuthHTTP basic
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Response
Success response
Changes
No operation changes recorded.