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Schema
Checked 1h ago · Updated 4mo ago
Details
Filter operations
Account Settings
2
Activity Stream
3
Approval Requests
4
Approval Workflow Instances
1
AssigneeFieldAssignableAgents
2
AssigneeFieldAssignableGroups
1
Attachments
5
Audit Logs
3
Automations
9
Basics
3
Bookmarks
3
Brand Agents
2
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7
Channel Framework
3
Conversation Log
1
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7
Custom Object Records
13
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6
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5
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6
Deletion Schedules
5
Dynamic Content
6
Dynamic Content Item Variants
7
Email Notifications
3
Essentials Card
4
Global Clients
1
Grant Type Tokens
1
Group Memberships
8
Group SLA Policies
7
Groups
7
Incremental Export
7
Incremental Skill Based Routing
3
Job Statuses
3
Locales
6
Lookup Relationships
2
Macros
19
OAuth Clients
6
OAuth Tokens
4
Object Triggers
10
Omnichannel Routing Queues
7
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6
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9
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4
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17
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1
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7
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2
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5
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4
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2
Search
3
Sessions
7
Sharing Agreements
5
Skill Based Routing
18
get
List Agent Attribute Values
post
Set Agent Attribute Values
get
List Attribute Values for Many Agents
post
Bulk Set Agent Attribute Values Job
get
List Account Attributes
post
Create Attribute
get
Show Attribute
put
Update Attribute
delete
Delete Attribute
get
List Attribute Values for an Attribute
post
Create Attribute Value
get
Show Attribute Value
delete
Delete Attribute Value
patch
Update Attribute Value
get
List Routing Attribute Definitions
get
List Tickets Fulfilled by a User
get
List Ticket Attribute Values
post
Set Ticket Attribute Values
SLA Policies
7
Support Addresses
6
Suspended Tickets
8
Tags
15
Target Failures
2
Targets
5
Ticket Audits
5
Ticket Comments
7
Ticket Fields
11
Ticket Form Statuses
4
Ticket Forms
12
Ticket Import
2
Ticket Metric Events
1
Ticket Metrics
2
Ticket Skips
2
Tickets
25
Trigger Categories
6
Triggers
13
User Fields
10
User Identities
8
User Passwords
3
Users
24
Views
19
Webhook Invocations
2
Webhooks
9
Workspaces
7
X Channel
4
Skill Based Routing
List Agent Attribute Values
Returns an attribute value.
Allowed For
Agents and admins
get
/api/v2/routing/agents/{user_id}/instance_values
Response
Success response
SkillBasedRoutingAttributeValuesResponse
required
attribute_values
SkillBasedRoutingAttributeValueObject[]
Changes