B-b-cdn
Support

Update support ticket

Changed on

Use this BillingServ API endpoint to update support ticket. Review the response for the operation result or validation errors.

post/ticket/update

Request

Request body

idinteger required

Support ticket ID.

subjectstring

Ticket subject. Letters, numbers, spaces, and basic punctuation only.

user_idinteger

ID of the customer the ticket belongs to.

assignee_byinteger

Staff user ID to assign the ticket to.

status'open' | 'pending' | 'close' | 'awaiting_reply'
support_departmentstring
priority'low' | 'medium' | 'high' | 'emergency'

Response

OK

successboolean

Changes

  • 6b9208b64456Revision changes
    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status