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List support tickets

Use this BillingServ API endpoint to list support tickets. Review the response for the operation result or validation errors.

get/ticket/lists

Query parameters

user_idinteger

Filter by the customer the ticket belongs to.

status'open' | 'pending' | 'close' | 'awaiting_reply'

Filter by ticket status.

priority'low' | 'medium' | 'high' | 'emergency'

Filter by ticket priority.

support_departmentstring

Filter by support department.

assignee_byinteger

Filter by assigned staff user ID.

Response

OK

successboolean

Changes

Changed in 1 of the 6 revisions of this API.6

  • 6b9208b644566See the full diff
    • ○

      added the optional property code to the response with the 401 status

      response-optional-property-added

    • ○

      added the optional property code to the response with the 403 status

      response-optional-property-added

    • ○

      added the optional property code to the response with the 422 status

      response-optional-property-added

    • ○

      added the optional property request_id to the response with the 401 status

      response-optional-property-added

    • ○

      added the optional property request_id to the response with the 403 status

      response-optional-property-added

    • ○

      added the optional property request_id to the response with the 422 status

      response-optional-property-added