Support

List support tickets

Changed on

Use this BillingServ API endpoint to list support tickets. Review the response for the operation result or validation errors.

get/ticket/lists

Request

Query parameters

user_idinteger

Filter by the customer the ticket belongs to.

status'open' | 'pending' | 'close' | 'awaiting_reply'

Filter by ticket status.

priority'low' | 'medium' | 'high' | 'emergency'

Filter by ticket priority.

support_departmentstring

Filter by support department.

assignee_byinteger

Filter by assigned staff user ID.

Response

OK

successboolean

Changes

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status