support

Mark a support request resolved.

post/support/{ref}/resolve

Request

  • Base URL: https://api.agentisend.com
  • URL: https://api.agentisend.com/support/{ref}/resolve
  • Auth: HTTP bearer

Path parameters

refstring required

Headers

Idempotency-Keystring

Makes this call safe to retry. Send the same key with the same body and the original response is replayed instead of the work happening twice. Keys are 1-256 characters and are remembered for 7 days. While the first attempt is still running, a second call with that key returns 409 idempotency_in_flight (Resend calls this concurrent_idempotent_requests); the same key with a different body returns 409 idempotency_payload_mismatch (Resend: invalid_idempotent_request). Resend-Idempotency-Key is accepted as the same header.

Resend-Idempotency-Keystring

Alias of Idempotency-Key. Idempotency-Key wins if both are sent.

Request body

PostSupportByRefResolveBody required

Response

Success

idstring uuid required
refinteger required
ref_labelstring required
subjectstring required
topic'sending' | 'domains' | 'deliverability' | 'guardrails_and_limits' | 'trust_and_appeals' | 'webhooks' | 'api_sdk_mcp' | 'billing' | 'account_and_security' | 'other' required
status'open' | 'waiting_on_us' | 'waiting_on_customer' | 'resolved' | 'closed' required
status_labelstring required
last_message_atstring date-time required
last_message_previewstring required
has_unread_replyboolean required
message_countinteger required
created_atstring date-time required
updated_atstring date-time required
related_typestring nullable required
related_idstring nullable required
resolved_atstring date-time nullable required
closed_atstring date-time nullable required
can_reopenboolean required
csat_scoreinteger nullable required

Changes

No recorded changes to this operation across all 1 revision of this API.