support

One support request and its public thread.

get/support/{ref}

Request

  • Base URL: https://api.agentisend.com
  • URL: https://api.agentisend.com/support/{ref}
  • Auth: HTTP bearer

Path parameters

refstring required

Response

Success

idstring uuid required
refinteger required
ref_labelstring required
subjectstring required
topic'sending' | 'domains' | 'deliverability' | 'guardrails_and_limits' | 'trust_and_appeals' | 'webhooks' | 'api_sdk_mcp' | 'billing' | 'account_and_security' | 'other' required
status'open' | 'waiting_on_us' | 'waiting_on_customer' | 'resolved' | 'closed' required
status_labelstring required
last_message_atstring date-time required
last_message_previewstring required
has_unread_replyboolean required
message_countinteger required
created_atstring date-time required
updated_atstring date-time required
related_typestring nullable required
related_idstring nullable required
resolved_atstring date-time nullable required
closed_atstring date-time nullable required
can_reopenboolean required
csat_scoreinteger nullable required

Changes

No recorded changes to this operation across all 1 revision of this API.