Webhook Events

Support run failed event

Fired when an Ana support run fails or expires (private beta). Failed runs are not billed.

postWebhooksupport.run.failed

Payload

testboolean

Always true when present: only a sample sent by POST /v1/webhooks/test with an event carries it. Real deliveries never do.

idstring required

Event id, the dedupe key.

event'support.run.completed' | 'support.run.failed' required

timestampstring date-time required

Webhook received successfully

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.