ticket

PUT /ticket/id/{id}

Changed on

update ticket

Request

Path parameters

idstring required

Query parameters

dryRunboolean

Request body

idstring
versionstring
assignedPoolingGroupIdstring
assignedUserIdstring
billableboolean
billableStatusboolean
ccEmailAddressesstring
contactIdstring
contractIdstring
createdDateinteger
descriptionstring
disableEmailTemplatesboolean
emailstring
finishedDateinteger
firstNamestring
followUpDateinteger
invoicingStatus'INVOICED' | 'NOT_INVOICED' | 'PARTLY_INVOICED'
isTemplateboolean
languagestring
lastModifiedDateinteger
lastNamestring
legacyArticleIdstring
legacyTimeAndMaterialTicketboolean
mail2TicketIdstring
mobilePhoneNumberstring
notestring
partyIdstring
performanceRecordedStatus'NOT_PERFORMANCE_RECORDABLE' | 'ON_PERFORMANCE_RECORD' | 'PERFORMANCE_RECORDABLE' | 'PERFORMANCE_RECORDED'
phoneNumberstring
publicPageExpirationDateinteger
publicPageUuidstring
resolvedYourIssueboolean
responsibleUserIdstring
roomstring
salesOrderIdstring
solutionDueDateinteger
subjectstring
tagsstring[]
ticketCategoryIdstring
ticketChannelIdstring
ticketNumberstring
ticketPriorityIdstring required
ticketRating'STARS_1' | 'STARS_2' | 'STARS_3' | 'STARS_4' | 'STARS_5'
ticketRatingCommentstring
ticketRatingDateinteger
ticketServiceLevelAgreementIdstring
ticketStatusIdstring required
ticketTypeIdstring

Response

ticket update response

idstring
versionstring
assignedPoolingGroupIdstring
assignedUserIdstring
billableboolean
billableStatusboolean
ccEmailAddressesstring
contactIdstring
contractIdstring
createdDateinteger
descriptionstring
disableEmailTemplatesboolean
emailstring
finishedDateinteger
firstNamestring
followUpDateinteger
invoicingStatus'INVOICED' | 'NOT_INVOICED' | 'PARTLY_INVOICED'
isTemplateboolean
languagestring
lastModifiedDateinteger
lastNamestring
legacyArticleIdstring
legacyTimeAndMaterialTicketboolean
mail2TicketIdstring
mobilePhoneNumberstring
notestring
partyIdstring
performanceRecordedStatus'NOT_PERFORMANCE_RECORDABLE' | 'ON_PERFORMANCE_RECORD' | 'PERFORMANCE_RECORDABLE' | 'PERFORMANCE_RECORDED'
phoneNumberstring
publicPageExpirationDateinteger
publicPageUuidstring
resolvedYourIssueboolean
responsibleUserIdstring
roomstring
salesOrderIdstring
solutionDueDateinteger
subjectstring
tagsstring[]
ticketCategoryIdstring
ticketChannelIdstring
ticketNumberstring
ticketPriorityIdstring required
ticketRating'STARS_1' | 'STARS_2' | 'STARS_3' | 'STARS_4' | 'STARS_5'
ticketRatingCommentstring
ticketRatingDateinteger
ticketServiceLevelAgreementIdstring
ticketStatusIdstring required
ticketTypeIdstring

Changes