ticket

GET /ticket/id/{id}

Changed on

query ticket

Request

Path parameters

idstring required

Response

get by id

idstring
versionstring
assignedPoolingGroupIdstring
assignedUserIdstring
billableboolean
billableStatusboolean
ccEmailAddressesstring
contactIdstring
contractIdstring
createdDateinteger
descriptionstring
disableEmailTemplatesboolean
emailstring
finishedDateinteger
firstNamestring
followUpDateinteger
invoicingStatus'INVOICED' | 'NOT_INVOICED' | 'PARTLY_INVOICED'
isTemplateboolean
languagestring
lastModifiedDateinteger
lastNamestring
legacyArticleIdstring
legacyTimeAndMaterialTicketboolean
mail2TicketIdstring
mobilePhoneNumberstring
notestring
partyIdstring
performanceRecordedStatus'NOT_PERFORMANCE_RECORDABLE' | 'ON_PERFORMANCE_RECORD' | 'PERFORMANCE_RECORDABLE' | 'PERFORMANCE_RECORDED'
phoneNumberstring
publicPageExpirationDateinteger
publicPageUuidstring
resolvedYourIssueboolean
responsibleUserIdstring
roomstring
salesOrderIdstring
solutionDueDateinteger
subjectstring
tagsstring[]
ticketCategoryIdstring
ticketChannelIdstring
ticketNumberstring
ticketPriorityIdstring required
ticketRating'STARS_1' | 'STARS_2' | 'STARS_3' | 'STARS_4' | 'STARS_5'
ticketRatingCommentstring
ticketRatingDateinteger
ticketServiceLevelAgreementIdstring
ticketStatusIdstring required
ticketTypeIdstring

Changes