Create the four starter templates

Changed on

Default message, Out of hours, Follow-up and Closing — the slots of auto replies. Safe to repeat: existing ones are reused. Owner and Administrators only. Returns defaults: slot → template id.

post/support/templates/starters

Request

  • Base URL
    https://api.web2wave.com/api
  • URL
    https://api.web2wave.com/api/support/templates/starters
  • Auth
    API key in header api_key

Headers

api_keystring required
X-Web2wave-Project-Idstring
Example:my-funnel

Required for client API keys (projects.project_id slug). Not needed for legacy project keys.

Response

defaults: { after_reply, off_hours, follow_up, close } → template ids

Changes