WEweb2wave

List reply templates

Changed on

Quick replies for agents, and the messages used by auto replies. Includes the placeholders you can use in a body.

get/support/templates

Request

  • Base URL
    https://api.web2wave.com/api
  • URL
    https://api.web2wave.com/api/support/templates
  • Auth
    API key in header api_key

Headers

api_keystring required
X-Web2wave-Project-Idstring
Example:my-funnel

Required for client API keys (projects.project_id slug). Not needed for legacy project keys.

Response

Templates

successboolean
placeholdersobject

Example response

{
  "placeholders": {
    "{email}": "The customer's email"
  }
}

Changes