WEweb2wave

Change the status of a conversation

Changed on

Closing a conversation is recorded in the history (and counted in analytics) for the key's team member; with a project key there is no person behind it.

put/support/conversations/{id}/status

Request

  • Base URL
    https://api.web2wave.com/api
  • URL
    https://api.web2wave.com/api/support/conversations/{id}/status
  • Auth
    API key in header api_key

Path parameters

idinteger required

Headers

api_keystring required
X-Web2wave-Project-Idstring
Example:my-funnel

Required for client API keys (projects.project_id slug). Not needed for legacy project keys.

Request body

status'unread' | 'open' | 'closed' required

Response

conversation and changed (false when it already had this status)

Changes