WEweb2wave

Mute the sender of a conversation

Changed on

Adds the sender's address to the project's "Mute emails" list. The conversation and everything this address writes later disappear from the desk (list, search, analytics, daily summary, auto replies); the data is kept. Undo by removing the address from muted_emails with PATCH /support/settings. The demo conversation cannot be muted.

post/support/conversations/{id}/mute

Request

  • Base URL
    https://api.web2wave.com/api
  • URL
    https://api.web2wave.com/api/support/conversations/{id}/mute
  • Auth
    API key in header api_key

Path parameters

idinteger required

Headers

api_keystring required
X-Web2wave-Project-Idstring
Example:my-funnel

Required for client API keys (projects.project_id slug). Not needed for legacy project keys.

Response

muted (the address) and the new muted_emails list

Changes