The customer behind a conversation

Changed on

Everything the cabinet shows in the right-hand panel: the platform users that have this email, their first and last visit, first/last UTM tags, and their subscriptions (status, plan, amount, next charge, whether and how they can be cancelled). Cancel or refund through the /subscription/* endpoints.

get/support/conversations/{id}/customer

Request

  • Base URL
    https://api.web2wave.com/api
  • URL
    https://api.web2wave.com/api/support/conversations/{id}/customer
  • Auth
    API key in header api_key

Path parameters

idinteger required

Headers

api_keystring required
X-Web2wave-Project-Idstring
Example:my-funnel

Required for client API keys (projects.project_id slug). Not needed for legacy project keys.

Response

customer: { email, users: [{ user_id, first_visit, last_visit, first_utm, last_utm, subscriptions: [...] }] }

Changes