calls

Get the post-call merged transcript

The post-call merged transcript: both sides of the call on one timeline, built from the dual-channel recording after the call ends. This is a different, fuller record than the live transcript_full rows, not a tidied-up copy of them - the recording captures the callee's channel in full, so the merged transcript routinely contains speech the live pipeline never transcribed: IVR phone trees, hold and queue announcements, anything said before the STT gate opened. If a recording plainly contains something your transcript doesn't, this endpoint is where to look.

get/calls/{call_id}/transcript-merged

Path parameters

call_idstring required

Headers

X-API-Keystring nullable

Response

Successful Response

versioninteger required
duration_msinteger required
calibration_delta_msnumber required

0 whenever both sides came off one recording; non-zero only on the single-channel fallback, where the two sources have to be aligned.

Example response

{
  "version": 1
}

Changes

No recorded changes to this endpoint across all 1 revision of this API.