USusepeppr
Call Analysis

Get call analysis

Returns the complete post-call analysis for a session — every customer question detected, how the rep responded, classification (correct, incorrect, knowledge_gap, deferred, unguarded), and coaching feedback. Returns null if analysis hasn't been generated yet.

get/call-analysis/session/{session_id}

Request

  • Base URL
    https://caspr-copilot-prod.usepeppr.ai/api
  • Auth
    HTTP bearer

Path parameters

session_idstring uuid required

Unique session identifier

Response

Full call analysis with events, or null

idstring uuid required
session_idstring uuid required
total_eventsinteger required
correct_countinteger required
incorrect_countinteger required
knowledge_gap_countinteger required
deferred_countinteger required
unguarded_countinteger required
surfaced_eventsinteger required
not_surfaced_eventsinteger required
analyzed_atstring date-time nullable
created_atstring date-time required
updated_atstring date-time required

Example response

{
  "events": [
    {
      "rewritten_question": "What is the data retention policy?"
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.