UPupsun

List support tickets

get/tickets

Request

Query parameters

filter[ticket_id]integer

The ID of the ticket.

filter[created]string date-time

ISO dateformat expected. The time when the support ticket was created.

filter[updated]string date-time

ISO dateformat expected. The time when the support ticket was updated.

filter[type]'problem' | 'task' | 'incident' | 'question'

The type of the support ticket.

filter[priority]'low' | 'normal' | 'high' | 'urgent'

The priority of the support ticket.

filter[status]'closed' | 'deleted' | 'hold' | 'new' | 'open' | 'pending' | 'solved'

The status of the support ticket.

filter[requester_id]string uuid

UUID of the ticket requester. Converted from the ZID value.

filter[submitter_id]string uuid

UUID of the ticket submitter. Converted from the ZID value.

filter[assignee_id]string uuid

UUID of the ticket assignee. Converted from the ZID value.

filter[has_incidents]boolean

Whether or not this ticket has incidents.

filter[due]string date-time

ISO dateformat expected. A time that the ticket is due at.

searchstring

Search string for the ticket subject and description.

pageinteger

Page to be displayed. Defaults to 1.

Response

The list of tickets.

countinteger

Total number of results.

Changes

No recorded changes to this operation across all 1 revision of this API.