Conversations

Split a conversation at a message

Split a conversation at a message.

Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

post/conversation/{conversation_id}/split

Request

  • Base URL
    https://api.thrivedesk.com/v1
  • Auth
    HTTP bearer

Path parameters

conversation_idstring required

Conversation identifier.

Request body

thread_event_idstring uuid required

The thread event at which to split.

direction'before' | 'after' | 'only' required

Which side of the thread event moves to the new conversation.

subjectstring required
status'Active' | 'Pending' | 'Closed' required
additional_notestring
priority'High' | 'Medium' | 'Low' | 'null' nullable
labelsstring[]
assignable_idstring uuid nullable

Response

Success.

messagestring

Example response

{
  "message": "OK"
}

Changes

No recorded changes to this operation across all 1 revision of this API.