Conversations

Schedule a reply

Schedule a reply.

Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

post/conversation/{conversation_id}/reply/schedule

Request

  • Base URL
    https://api.thrivedesk.com/v1
  • Auth
    HTTP bearer

Path parameters

conversation_idstring required

Conversation identifier.

Request body

messagestring required
scheduled_atstring date-time required

Must be at least 5 minutes in the future (user's timezone).

type'regardless' | 'if_no_reply'
status'Active' | 'Pending' | 'Closed'

Conversation status to set when the reply is sent.

assign_tostring nullable
intended_inbox_address_idstring nullable
ccstring[]
bccstring[]

Response

Success.

messagestring

Example response

{
  "message": "OK"
}

Changes

No recorded changes to this operation across all 1 revision of this API.