Conversations

Get conversations list

Retrieve a list of conversations with optional filtering. Results are ordered by date initiated (most recent first).

get/conversations

Request

  • Base URL: https://api.telvana.com
  • URL: https://api.telvana.com/conversations
  • Auth: API key in header x-api-key

Query parameters

datetime_startinteger
Example:1764547200000

Start timestamp for filtering conversations (Unix timestamp in milliseconds, e.g., 1764547200000)

datetime_endinteger
Example:1764720000000

End timestamp for filtering conversations (Unix timestamp in milliseconds, e.g., 1764720000000)

Filter by agent ID

direction'INBOUND' | 'OUTBOUND'
Example:OUTBOUND

Filter by call direction

sentiment'POSITIVE' | 'NEUTRAL' | 'NEGATIVE'
Example:POSITIVE

Filter by sentiment classification

limitinteger
Example:100

Number of records to return (default: 50, max: 100)

skipinteger

Number of records to skip for pagination (default: 0)

Response

Conversations retrieved successfully

unknown required

Changes

No recorded changes to this operation across all 1 revision of this API.