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Templates

Get a Aervice Record Template By ID.

Allows to get a service record template by id.

get/templates/{templateId}

Response

Service record template is found and returned.

idinteger required

Unique ID of the service record template.

namestring required

Service record template's name.

srType'incident' | 'problem' | 'request' | 'change' required
visibleInSelfServicePortalboolean required

Indicates whether the given template is visible in Serlf-Service Portal.

Changes