Get a Template By The Service Record ID

Allows to get a template by the service record id.

get/service-records/{recordId}/template

Response

Service record template is found and returned.

idinteger required

Unique ID of the service record template.

namestring required

Service record template's name.

srType'incident' | 'problem' | 'request' | 'change' required

visibleInSelfServicePortalboolean required

Indicates whether the given template is visible in Serlf-Service Portal.