Connections

Create Connection

Create a new connection

post/api/connections

Request

  • Base URL: https://api.sympana.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.sympana.ai/api/connections
  • Auth: none declared

Request body

namestring required

Connection name

provider_typestring required

Voice provider type: retell, vapi, or anyreach

agent_idstring nullable

Voice provider agent ID (required for voice, optional for messaging)

agent_namestring nullable

Agent display name (required for voice, optional for messaging)

phone_number_idstring nullable

Voice provider phone number ID (outbound)

phone_numberstring nullable

Phone number for outbound calls

selected_baseline_variablesstring[] nullable

IDs of selected baseline variables

installation_idstring required

GHL installation ID

connection_typestring

Connection type: voice or messaging

messaging_configobject nullable

Messaging-specific configuration

channelsstring[] nullable

Enabled messaging channels: sms, instagram, webchat, tiktok, etc.

conversation_flow_idstring nullable

Retell conversation flow ID if agent uses conversation flow

post_call_analysis_schemaobject[] nullable

Retell post_call_analysis_data spec to extract after calls

inbound_phone_number_idstring nullable

Voice provider phone number ID for inbound calls

provider_promptstring nullable

Provider-facing voice agent prompt

contact_duplication_enabledboolean

When true, voice tools may create a new contact only if no existing phone/email match is found. Appointment booking still reuses GHL matches and recovers from locations that reject duplicate contacts; this flag never forces a hard create failure when a matching contact already exists.

active_memory_enabledboolean

When true, the voice agent may use prior conversation memory for this contact

Response

Successful Response

idstring required
namestring required
provider_typestring required
agent_idstring nullable
agent_namestring nullable
phone_number_idstring nullable
phone_numberstring nullable
selected_baseline_variablesstring[] nullable
activeboolean
created_atstring date-time required
updated_atstring date-time required
connection_typestring
messaging_configobject nullable
channelsstring[] nullable
conversation_flow_idstring nullable
post_call_analysis_schemaobject[] nullable
post_call_analysis_applied_atstring date-time nullable
post_call_analysis_hashstring nullable
inbound_phone_number_idstring nullable
provider_promptstring nullable
contact_duplication_enabledboolean
active_memory_enabledboolean

Changes

No recorded changes to this operation across all 1 revision of this API.