Connections

Update Messaging Conversation State

Pause or resume a messaging conversation from Sympana Connector.

patch/api/connections/messaging-conversations/{conversation_id}/state

Request

  • Base URL: https://api.sympana.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.sympana.ai/api/connections/messaging-conversations/{conversation_id}/state
  • Auth: none declared

Path parameters

conversation_idstring required

Request body

installation_idstring required

Current installation or GHL location context

statusstring required

active, paused, handoff, closed, or ai_disabled

reasonstring nullable

Reason saved on the conversation state

sub_account_idstring nullable
company_idstring nullable

Response

Successful Response

idstring required
location_idstring nullable
ghl_conversation_idstring nullable
connection_idstring nullable
connection_namestring nullable
contact_idstring nullable
contact_namestring nullable
contact_phonestring nullable
contact_emailstring nullable
channelstring nullable
statusstring
paused_reasonstring nullable
paused_atstring nullable
last_message_atstring nullable
updated_atstring nullable
message_countinteger
ai_reply_countinteger

Changes

No recorded changes to this operation across all 1 revision of this API.