Cases

Bulk re-enqueue errored cases

Re-enqueue up to 100 errored cases to the same (pipeline, agent) pair. Each case is processed independently; partial failure is permitted. Returns a per-case result list with status 'queued', 'skipped', or 'error'.

  • Requires action case:Update
post/api/v1/org/{orgUID}/cases/bulk-retry

Request

  • Base URL: https://api.prod.spyderbat.com
  • URL: https://api.prod.spyderbat.com/api/v1/org/{orgUID}/cases/bulk-retry
  • Auth: HTTP bearer

Path parameters

orgUIDstring required

Request body

agentstring required

Target agent: 'ai-level-1' or 'ai-level-2'

caseIdsstring[] required

IDs of the cases to re-enqueue (1–100)

pipelinestring required

Target pipeline: 'triage' or 'reprocessing'

sourcestring

Source of the re-enqueue action (default 'manual-retry')

Response

OK

Changes

No recorded changes to this operation across all 1 revision of this API.