Cases

Bulk merge source cases into a target

Merge up to 50 source cases into a single target case. The target must be open; snoozed or closed targets are rejected. Each source is processed independently; partial failure is permitted.

  • Requires action case:Update
post/api/v1/org/{orgUID}/cases/bulk-merge

Request

  • Base URL: https://api.prod.spyderbat.com
  • URL: https://api.prod.spyderbat.com/api/v1/org/{orgUID}/cases/bulk-merge
  • Auth: HTTP bearer

Path parameters

orgUIDstring required

Request body

notestring

Optional free-text note attached to each merge event

sourceIdsstring[] required

IDs of the source cases to merge (1–50)

targetCaseIdstring required

ID of the case to receive all sources

Response

OK

Changes

No recorded changes to this operation across all 1 revision of this API.