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Analytics

Call outcomes timeseries

Returns a daily breakdown of call outcomes (answered, no-answer, failed, cancelled) over time, plus totals for the entire period.

get/analytics/call-outcomes-timeseries

Query parameters

agentIdstring

Comma-separated agent IDs to filter results

campaignIdstring

Campaign ID to filter results

callTypestring

Type of call to filter (e.g. inbound, outbound)

dateFromstring date-time

Start of date range (ISO 8601)

dateTostring date-time

End of date range (ISO 8601)

Response

Daily call outcomes and period totals

successboolean

Example response

{
  "success": true
}

Changes

Changed in 1 of the 50 revisions of this API.1