SHshareout
Support

Create a support ticket

Changed on
post/v1/support/tickets

Request

  • Base URL
    https://shareout.site
  • URL
    https://shareout.site/v1/support/tickets
  • Auth
    HTTP bearer

Request body

subjectstring required
bodystring required
workspaceIdstring nullable

Must be a workspace the caller belongs to (else 403).

category'bug' | 'question' | 'access' | 'billing' | 'other'
severity'low' | 'normal' | 'high' | 'blocker'
client'ui' | 'claude' | 'chatgpt' | 'mcp' | 'api' | 'slack' | 'telegram' | 'email' | 'chat_agent'
requestIdstring

request_id from the error response that led here.

pageUrlstring
artifactIdstring
userAgentstring
idempotencyKeystring

Same key from the same account returns the original ticket (200, deduped=true).

locale'en' | 'es'

Response

Duplicate idempotencyKey — the original ticket

Changes

  • 1069d922d239Revision changes
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      added the optional property to the response with the status

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      added the optional property to the response with the status

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      added the optional property to the response with the status

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      added the success response with the status