SHshareout
Support

List support tickets

Changed on

scope=mine (default) returns the requester's tickets. scope=workspace&workspace={id} requires workspace admin/owner. scope=all is instance-admin only (session or personal token; workspace agent tokens are refused) and also filters by workspace (none = no workspace), category, since and limit. Optional status filter.

get/v1/support/tickets

Request

  • Base URL
    https://shareout.site
  • URL
    https://shareout.site/v1/support/tickets
  • Auth
    HTTP bearer

Query parameters

scope'mine' | 'workspace' | 'all'
workspacestring

Required when scope=workspace. With scope=all, a workspace id or none.

status'open' | 'pending' | 'resolved' | 'closed'
categorystring

scope=all only.

sincestring date-time

scope=all only. Tickets with a message after this ISO timestamp.

limitinteger

scope=all only.

Response

Tickets

successboolean

Changes

  • 1069d922d239Revision changes
    • info

      added the new optional query request parameter category

    • info

      added the new optional query request parameter limit

    • info

      added the new optional query request parameter since