ResolutionCodes

Add or update resolution codes for a work order

Associates resolution codes with the specified work order. If resolution codes are already added to a work order, you can change them by sending the request. <br />Learn how providers can add or edit resolution codes in ServiceChannel University. <br />Example Requests

          OPTION 1:
            POST /resolutionCodes
            {
               "WorkOrderId": 158716211,
               "ResolutionCodeIds": [
                 2145, 2147
             ],
               "ResolutionCodes": []
            }
            
          OPTION 2:
            POST /resolutionCodes
            {
               "WorkOrderId": 158716211,
               "ResolutionCodeIds": [],
               "ResolutionCodes": [
                {
                 "Key": 2189,
                 "Text": "Repair wings",
                 "AssetCategoryId": 5
                },
                {
                 "Key": 2146,
                 "Text": "",
                 "AssetCategoryId": 2
                }
               ]
            }
post/resolutionCodes

Request

Request body

WorkOrderIdinteger

Unique numeric identifier of the work order to add resolution codes to.

ResolutionCodeIdsinteger[]

IDs of resolution codes to add to the work order.

Response

Resolution codes are added to the specified work order.

Changes

No recorded changes to this operation across all 1 revision of this API.