Get resolution codes and root causes for a work order
Returns resolution codes and root causes for the specified work order. • A resolution code is an action that a technician takes to resolve a problem upon working on a service request. • A root cause is a reason why the problem occurred to begin with. <br />Resolution codes and root causes are set up for specific trades and are standardized. If there are resolution codes and root causes configured for a work order trade, a technician is prompted to select these properties upon checking out of a work order and moving it to the Completed status in ServiceChannel Provider.
Request
- Base URLhttps://sb2api.servicechannel.com/v3
- AuthOAuth 2Authorization codehttps://sb2login.servicechannel.com/oauth/authorizeToken URLhttps://sb2login.servicechannel.com/oauth/token
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Path parameters
Unique identifier of the work order to return resolution codes and root causes for.
Response
Resolution codes and root causes for the specified work order are in the response.
Changes
No recorded changes to this operation across all 1 revision of this API.