Conversations

Update conversation statuses

Changed on

Opens or closes up to 100 conversations in one request. Only conversations whose status changes are updated, so retries are safe. IDs that do not exist in the company are reported in notFoundIds and do not fail the request.

post/conversations/bulk/status

Request

  • Base URL
    https://api.sequenzy.com/api/v1
  • URL
    https://api.sequenzy.com/api/v1/conversations/bulk/status
  • Auth
    HTTP bearer

Request body

conversationIdsstring[] required

Conversation IDs to update, up to 100. Whitespace is trimmed and blank or repeated IDs are ignored; at least one non-blank ID is required.

status'open' | 'closed' required

New status for every listed conversation.

Response

Statuses updated

successboolean
status'open' | 'closed'
requestedinteger

Distinct conversation IDs in the request.

updatedinteger

Conversations whose status changed.

unchangedinteger

Conversations that already had the status.

notFoundinteger

IDs that do not exist in the company.

updatedIdsstring[]

IDs whose status changed, in request order.

unchangedIdsstring[]

IDs that already had the status, in request order.

notFoundIdsstring[]

IDs that do not exist in the company, in request order.

Example response

{
  "success": true
}

Changes