Conversations

Send conversation message

Changed on

Sends an email reply to the subscriber or adds an internal note. Replies reopen closed conversations.

post/conversations/{conversationId}/messages

Request

  • Base URL
    https://api.sequenzy.com/api/v1
  • URL
    https://api.sequenzy.com/api/v1/conversations/{conversationId}/messages
  • Auth
    HTTP bearer

Path parameters

conversationIdstring required

Conversation ID.

Request body

type'outbound' | 'note'

outbound sends an email reply, note adds an internal team note.

subjectstring

Message subject. Defaults to the conversation subject.

bodyTextstring

Plain text body. Outbound messages require bodyText or bodyHtml.

bodyHtmlstring

HTML body. Outbound messages require bodyText or bodyHtml.

senderProfileIdstring

Sender profile to send an outbound reply from. Its sending domain must be verified. Ignored for notes. When omitted, the reply is sent from the API key owner's email address, which must be on one of your verified sending domains.

Response

Message created

successboolean

Example response

{
  "success": true,
  "message": {
    "id": "msg_abc123"
  }
}

Changes

    • warning

      added the new system enum value to the / response property for the response status

    • info

      added the new optional request property

    • info

      added the new optional request property

    • info

      added the non-success response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property /// to the response with the status

    • info

      added the optional property /// to the response with the status

    • info

      added the required property /// to the response with the status

    • info

      added the required property /// to the response with the status

    • info

      added the required property /// to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status