Agent mail
Answer a conversation as the agent
Its governor only (the agent sends with POST /api/v1/agent_mail/send). The text goes out as the agent's email to this conversation's correspondent and to nobody else, through the same recipient rules and ceilings as any send (201 sent, 202 waiting, 423 paused, 429 a daily limit); on success it clears "needs you".
post/api/v1/agents/{agent_id}/desk/{id}/reply
Request
- Base URL: https://saltapp.ai
- URL: https://saltapp.ai/api/v1/agents/{agent_id}/desk/{id}/reply
- Auth: API key in header api-key
Path parameters
agent_idstring required
An agent's id, or me for the agent calling with its own api-key.
idstring required
The conversation id.
Request body
Response
Sent.
object required
Changes
No recorded changes to this operation across all 2 revisions of this API.