calls

Archive a call by call ID

Changed on

Archive a terminated call by its call ID. Archived calls are removed from the default call listing results but remain in the system. This is a soft-delete operation — archived calls can still be retrieved via direct ID lookup.

When a call has multiple CDR entries (due to transfers or IVR routing), archiving by call ID archives all entries sharing that call_id. To archive a single leg of the call, use DELETE /calls/{callId}/channels/{channelId} instead.

Permission: Calls Write required.

Monitoring impact:

  • OFF: You can only archive calls where you are a participant. Attempting to archive another user's call returns 401.
  • ON: You can archive any call in the team, regardless of participants.
delete/calls/{callId}

Request

  • Base URL
    https://public-api.ringover.com/v2
  • URL
    https://public-api.ringover.com/v2/calls/{callId}
  • Auth
    API key in header Authorization

Path parameters

callIdstring required

The unique identifier of the call to archive

Response

Call successfully archived

Changes