calls

Archive a specific call channel

Archive a single leg (channel) of a terminated call. Unlike DELETE /calls/{callId} which archives all CDR entries for a call, this endpoint targets a specific channel — useful when a call has multiple legs (e.g., transfer, IVR routing) and you only want to archive one of them.

Permission: Calls Write required.

Monitoring impact:

  • OFF: You can only archive channels from calls where you are a participant. Attempting to archive another user's call channel returns 401.
  • ON: You can archive any channel from any call in the team.
delete/calls/{callId}/channels/{channelId}

Path parameters

callIdstring required

The unique identifier of the call

channelIdstring required

The unique identifier of the channel to archive

Response

Call channel successfully archived

Changes

No recorded changes to this endpoint across all 3 revisions of this API.