REretellai

GET /get-crm-config

Changed on

Get the organization's CRM configuration: which CRM app is linked, the custom contact fields defined for it, and how post-call analysis data is written back to contacts. Returns an empty configuration when nothing has been set up yet.

Request

  • Base URL
    https://api.retellai.com
  • Auth
    HTTP bearer

Response

CRM config.

org_idstring required
contact_memory_update_promptstring nullable required

Workspace-shared memory rewrite prompt. Null uses the built-in preset. Supports conversation dynamic variables using {{variable_name}}.

default_contact_memory_update_promptstring required

Built-in memory rewrite prompt.

app_idstring

The connected CRM integration app ID.

last_sync_timestampnumber

Epoch milliseconds of the last successful sync.

contact_columns_orderstring[]

Preferred display order of contact fields, for clients that render contacts as a table. Not used by the API itself.

Changes